The 5-Second Trick For empire today free consultation

March 26, 2018 at 9:05 pm I'm repeat customer at Empire and have never knowledgeable a problem however, will never do business with them again. Ordered carpeting for two bedrooms to incorporate closets. Found out on working day of installation, rooms were being calculated improperly (revenue Rep Mike Kline) so installer doesn't have ample carpeting to accomplish The task. I phoned customer service and spoke to the rep who told me I would need to await a simply call back throughout the subsequent 24 organization hrs. I asked for a supervisor which immediately after 15 minutes he located in Texas (Valerie) though she was helpful, she assured me that somebody within the local (Northlake) Business would get in touch with. I did get a simply call from Randy, who produced arrangements to contain the carpet to the 2 nd place along with the carpet for your closet within the area they had done, installed the next day. In truth exactly the same installer agreed to return to install it.

I will not like people today and companies that refuse to admit They simply may very well be Improper and In such cases ARE Mistaken.

When we finally bought to speak to some one we uncovered changeover strips developing and many harm on three in the planks, the blokes came out and glued the strip which were coming up and took photos with the broken planks, then I obtain a connect with saying they're going to repair it but I need to spend the installers the injury might be my fault, but I know it was not, they also said because I signed the paper they have been within the apparent.

Your crew returned on July 5th, minus a single employee who apparently was also ill from partying about the 4th of July to attend do the job. This 2 guy crew arrived at somewhere around eight:30AM and labored till 11:00PM as well as get the job done high quality shows it. I won't go into talking about all over again the shoddy work they preformed on creating a new subfloor simply because we happen to be thru this dialogue way far too many times. The latest endeavor by them only resulted in them chopping strips of wood and stuffing These strips down into the gaps involving the hardwood flooring along with the subfloor that experienced Beforehand set up. You confident me that when they arrived for this latest hard work to repair their preceding work, that Mike (your install inspector) will be coming Using the set up workforce to be sure The task was accomplished correctly. Mike, seemingly, was despatched off to another task and was not able to arrive at our property for even A fast peek.

(two) the many makes an attempt to accurate a very unsatisfactory put in with the carpet in the living room and sport room has resulted in an item finish that looks stretched and tattered like it had been already many a long time previous in place of a July five, 2017 install.

twelve/6/2017 Wednesday Been given return contact I was explained to by the rep Justin that he's waiting around on my paperwork being reviewed and he hasn’t gotten it again, I questioned When the Division was in precisely the same making he claimed Sure, so I reported it is possible to’t go over and also have them pull it and handle it, he tells me I'm not the one client in Philly and will have to wait I explained While using the same challenge he stuttered I told him which was not suitable and I would like my revenue credit history again he tells me with an Frame of mind “Effectively that’s not heading to occur” I explained I'll notify my attorney and choose u to smalls claim court.

I termed today to reschedule as the email messages Evidently state that it wasn't looked after as I had been advised It might be, only to get instructed which i can not push my day to April together with I will get rid of my deposit if I don’t book subsequent month. The representative also could see during the notes which i required my set up in April, so why would Individuals notes be there if I wasn’t explained to I could do that? After i requested to talk into a supervisor I was explained to no that I would get exactly the same answer. I would recognize to talk to somebody that has the get more info authority to assist me out. In spite of policy I was mislead by the first agent and as I'm however trying to conduct enterprise with you I am sure someone can mush my appt. out to the specified day. I'd enjoy a response. Thanks!

That is an fascinating time for Empire Today, and we want devoted, enthusiastic men and women to assist us grow! We benefit our staff and attempt to offer chances and work environments that make our people today delighted to operate each day. We foster a satisfying firm culture in order that our staff truly feel excellent about Doing work for Empire Today and strive to carry on serving customers Using the enthusiasm and perseverance that the corporate was built on. Besides aggressive earnings, for full-time workforce, we provide a generous Gains method, such as:

Quite a few planks ended up changed. We found that the initial planks were not as shinny as the new ones but was told which the shinnyness would go away following a number of months. The new planks stood out so undesirable that we contacted empire once more and this time we were being told that we would need to Reside with what was set up. It's not appropriate. I did not spend $ten,000.00 to simply settle with this. The new planks that were set up is in the midst of our living room and is extremely visible. The provider ask for # is 1-2980377160. I would really like a call again without delay.

April 5, 2018 at eight:28 pm Hello my name is Vicki and I had the worse working experience with Empire Today that I've at any time had with any business. Soon after examining all the other comments I don’t understand how you could be rated A by the greater enterprise bureau. Anyhow everything begun with scheduling my first appointment having a salesperson which never showed nor a mobile phone get in touch with this happened two additional situations And that i had then supplied up on your business but acquired a mobile phone connect with asking to reschedule so I did which time somebody did display up. On the following Monday was my laminate installation which didn't transpire trigger that they had no truck for Monday.So on Tuesday they came and began Performing. Then about an an or 2 afterwards the carpet installers arrived. They came in and mentioned we could’t perform with each other. So they left. The carpet installers finally came Thursday. After they walked into my property they checked out the rooms and household get more info furniture and fully refused to move the furnishings .I'm furious at this time with the many inconveniences I have experienced to cope with. He reported I would like extra money to move the household furniture.

August 15, 2018 at 12:09 pm Excellent early morning. I'm creating to complain a couple of botch tile career that I experienced done on my two bathrooms in April 2018. The task took virtually a few times, the contractor took all the product that I thought I procured and my commode was replaced incorrectly. To help make issues even worse I discovered in June 2018 that my grout was cracking in my Bed room bath– considered not a lot of about this right up until July 2018 Once i observed significant piece of gout was cracked in my principal bathroom and another rest room, as well as the ground was unleveled. It took me three weeks to get a seller out ( soon after several tries only to become told he was on family vacation). When he arrived he reported that the floor was unleveled Which various with the tiles would want for being eliminated and replaced so that you can take care of.

We all know your time and energy is effective, and we regret to hear which you have been inconvenience by a skipped appointment. Make sure you e mail us at customersupport@ empire-today.com with your problems along with the Road handle of one's scheduled appointment. We anticipate making items rights for you.

Make sure you email your Get hold of info to customersupport@ empire-today.com. You'll want to point out Headquarters in the subject line for further support. We sit up for hearing from you.

We’ve read your article, and we’re disappointed to listen to that your working experience did not fulfill your anticipations. It's not the extent of service that we be expecting for our buyers, and we’ll be in touch along with you Soon to more focus on your issues.

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